Essendon Fields Airport confident in future of routes to Wollongong and Dubbo post Jetgo collapse.
Essendon Fields Airport regrets the disruption to passengers who have pre booked flights with Jetgo. It is unfortunate that people have not only paid for tickets but also planned their travel based on flying direct from Wollongong and Dubbo to Essendon Fields Airport, Melbourne. The announcement ends the uncertainty for passengers and other stakeholders which has received widespread coverage in recent weeks.
Passengers should consider alternative travel options. Affected passengers who have purchased pre-paid tickets should contact the administrator of Jetgo direct and make enquiries of their credit card provider for a possible chargeback claim.
Essendon Fields Airport has commenced discussions with Shellharbour Council and Dubbo City to secure the right alternative operator for direct air services between Melbourne’s Essendon Fields Airport and both Wollongong and Dubbo. We want to see improved frequency and reliability in order to realise the full potential of both routes. “We are hopeful we can secure an airline sooner rather than later for both routes’’ said Chris Cowan, CEO of Essendon Fields Airport.” “We remain confident of the viability of both routes. Both routes are popular with pax and the numbers confirm the route is certainly profitable and has potential to grow in the short term.”
”The feedback from passengers on both the flight and ease of travel was overwhelming positive on both routes. The Wollongong to Essendon Fields service was Jetgo’s busiest route.“ We recognise the vision of Jetgo as pioneers of both routes and prove the demand exists for both services. However the recent interruption to services have held back growth of the service. We are also conscious that many small businesses and aviation service providers will be impacted by losses as a result of the collapse of Jetgo.”
“We are further encouraged by the recent announcement by EastWest Airlines to commence a new service from Griffith from July and potentially Merimbula later this year. The Airlines realise the benefits to passengers of travelling to Melbourne through Essendon Fields Airport. The lack of congestion and time savings are unique.”
Qantas has set up a hotline number for the Company’s passengers to assist with cancelled flights and other flight options. P. 1300 659 116
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